Reserve your spot

Everyone needs a geek.

Everyone needs a geek.Mom needs a geek.Dad needs a geek.Grandma needs a geek.You need a geek.Everyone needs a geek.

A calm helper on your parent's computer: their Geek. It catches scams as they happen, shows them how to do everyday things one step at a time, and asks you before anything risky goes ahead.

Reserve your spot See how it works

Pay nothing today. Free during the beta, then from $19/month.

We're testing it now with founding families. It runs on Windows PCs today; Mac is not ready yet.

Who is it for?

Whoever it's for, scam protection is the same: the Geek pauses the scam and asks the family.

Let's pause for a second

Someone on the phone asked you to buy gift cards. Your bank will never ask for that.

  • They asked for the numbers on the cards
  • The caller said they were from the bank
I'll stop here I understand, continue

Sarah has been asked. Waiting for her answer.

Sarah says to keep it stopped. Please hang up the phone.

Letter to Ana
FileEditViewInsert

How do I make the words bigger?

Click View at the top. I've put a yellow ring around it.

I did itStop showing me

Practice. This one is not real.

Text message

Your parcel is waiting. Pay a small fee to release it: parcel-release-help.com

Scam, or looks fine?

ScamLooks fine

Right. Couriers don't ask for fees by text, and that address only looks like theirs.

Your Bank <alerts@yourbank-secure.help>

Your payment failed

Update your card within 24 hours or your account will be closed.

You pressed Look at my screen

This isn't your bank. The link goes to an address dressed up as theirs. Don't click it.

Ask my family for help

Sent to Sarah and Tom

“I can't find the photo Ana sent.”

Sarah: I'll call you in 5 minutes.

Nobody free? Geek on call

A helper from our team answers in writing. They see your screen only if you say yes, and never touch it.

Opening with our founding families

Mary's Geek

Needs you

Mary's Geek paused a gift card purchase

Until someone answers, her Geek keeps things stopped.

It's OK Keep it stopped

John's Geek

This evening

A quiet day

John's Geek showed him how to make the words bigger. Nothing needed you today.

Ana's Geek

Practice

The parcel fee text

Ana said Scam. Well spotted.

Send another

My Geek

Is this text from my bank real?

No. The link isn't your bank's address. Don't tap it; you can delete the text.

Mary's Geek

Needs help

Mary is stuck

I'll call you in 5 minutes Don't click anything, wait for me
On Mary's computer, her Geek pauses a gift card request from a phone caller. On her daughter Sarah's phone, a prompt asks what to do. Sarah taps Keep it stopped, and Mary's screen tells her to hang up. See this feature In Helper mode, John asks how to make the words bigger. His Geek rings the right button and goes one step at a time. In the evening the family gets one line about his day. See this feature In Learner mode, practice scams arrive marked as not real. Ana answers, hears why, and her family sees how it went. Nobody is graded. See this feature On your own computer: an email says your payment failed. Press Look at my screen and your Geek checks where the link really goes. From your phone, the same check works on a text. See this feature When Mary is stuck, she presses Ask my family for help and Sarah gets a card with quick replies. If nobody in the family is free, Geek on call is a person from our team. See this feature

What it catches

Fake virus pop-ups, “bank” and gift-card calls, remote-control programs, lookalike sites and fake emails, in English and Spanish. In our own first test on 100 new examples, it caught 96% of the scams.

Examples of what it catches

What it never does

Never asks for a password, a code or a payment. Never takes control of the computer. Never installs anything on its own. No pictures of the screen unless your parent asks.

The rules it follows

What it costs

Guardian: $19/month. With Geek on call: $49/month. Founding families reserve a spot and pay nothing today.

See both plans

How it works

  1. You set it up on their computer

    Their first name, who they should call when something looks wrong, and their language. It takes about two minutes.

  2. You join from your phone

    Scan the square on their screen or type the 6‑digit code. Brothers, sisters and grandchildren can join with the same code. Their computer asks before anyone new is let in.

  3. It stays quiet until it matters

    Most days it just helps. When money is about to move or a stranger tries to get into the computer, it pauses everything, explains why in plain words, and asks you. And when they're stuck, they can ask you: one button, Ask my family for help.

The whole picture: what it catches, show me how, practice, their own phone

Built so it can't be used against them

Scammers pretend to be helpers. So their Geek follows rules a scammer never would, and it says them out loud.

  • It never asks for a password, a code or a payment. If anything does, that's the scam.
  • It never takes control of the computer. And any program that would let a stranger in is treated as danger.
  • No pictures of the screen unless your parent presses Look at my screen, or checks the box when asking you for help. Then one picture is checked, once.
  • It never installs or changes anything on its own. A guided action waits for your parent to press Yes, and installs come only from a short vetted list.
  • It doesn't read what they type into forms, and it skips password boxes completely.

Our own numbers, with their limits

48 of 50
new scams caught in our own test
3 of 50
ordinary messages it flagged by mistake, in the same test
40+
everyday how-tos, each in English and Spanish

Our test, not an independent one: 100 new examples, written without looking at the Geek first. Real life is messier, which is why it pauses and asks instead of deciding alone. No tool catches everything.

What the family sees, and what it can't

What it costs

Founding families: reserve a spot, pay nothing today. You'll be asked before anything is charged.

Guardian

$19/month

Their Geek on their computer, and the family circle on your phone.

Guardian + Geek on call

$49/month

Everything in Guardian, plus a real person when the family can't answer.

Geek on call opens with our founding families.

Compare the plans and read the fine print

Questions

Is it spying on my parent? Do you see their screen?

No. A helper from our team sees the screen only after your parent says yes to that one helper: view only, never control, nothing recorded or stored, and they can press Stop any time. Otherwise nobody watches: the Geek looks at one picture only when they press Look at my screen.

What if it's wrong?

Sometimes it will be, which is why it pauses and asks instead of deciding alone: you answer It's OK and it carries on. In our own early test (100 new examples, not independent) it caught 96% of scams and flagged 6% of ordinary messages by mistake. Real life is messier, so you get the final word.

Does it work on a Mac?

Not yet. It runs on Windows PCs today (built on Windows 11; Windows 10 is being checked), and the browser helper works in Firefox, Chrome and Edge. Phones just need a web browser.

Who are you?

I'm Eli, and I build this myself, as a small independent project. Write to me by email during the beta and you'll get a real answer. It is not part of any bank, antivirus or tech-support company, and nobody from us will phone your parent out of the blue.

All eleven questions

Reserve a spot for your family

Pay nothing today. Only your email and a plan are needed; the rest is optional.

Which plan would you reserve?

It runs on Windows today. If they use a Mac, join anyway: it tells us how soon to build it.

By joining you agree to the beta terms. We use your email only to tell you about I Need My Geek, and delete it when you ask. More in the privacy policy.