Built and tested
Talk to your Geek
Mom holds one button and says what she needs in her own words. Her Geek answers out loud and on the screen.
Everything your Geek does
Built and tested on Windows, and opening with our founding families: nothing is publicly installable yet. Each one says where it stands.
What it does for you
Built; not yet tried on a real phone
Call your Geek from your phone
Away from the desk, Mom taps Call my Geek on her phone and just talks. Her Geek hears her, looks at the computer screen if she asks, and answers in a voice. A web page on any phone; the computer must be on.
Built and tested
A real geek who can see the screen
While a person from our team helps, Mom can let them see her screen. A banner says so, they can look but never touch, and one press ends it. Nothing is stored.
Opening with our founding families
A real geek, if the family does not answer
No answer from the family, or no family nearby: with Mom's yes, a person from our team takes the request and replies in writing. Every reply is in the log the family can read.
Built and tested
Ask your family
When Mom wants a person, one press sends her question, and a picture of her screen if she ticks the box, to her daughter's phone. The answer comes back on her computer.
Built and tested
Ask for general advice
Anything about the computer, or a worry: "is this normal?" A short, plain answer. If the Geek doesn't know, it says so and offers the family.
Built and tested
A security check-up
"Am I protected?" Her Geek reads Windows' own antivirus, firewall and updates, says how they stand in plain words, and puts one button on each thing that is off. It only reads: nothing changes until she presses.
Built and tested
"How does this app work?"
"How do I print this?" A yellow ring goes around the right button, one step at a time, and moves on when she does it. Built on 49 known how-tos in English and Spanish; never made up.
Built and tested
Look at my screen
Mom presses Look at my screen. Her Geek reads what is there, checks it for scam signs and answers about it. One picture, only when she asks.
Being built now
It knows which app that is, and looks it up
Her Geek names the program and the step on screen, finds out what it is looking at, and answers with the real next step.
Being built: iPhone first
Show your Geek your phone
Mom points her phone at a strange text and says "look at this". Her Geek sees the phone screen, only while she shares.
Built and tested
The stop card
When something looks like a scam (a fake warning, a stranger asking to take control, gift cards, a "safe account"), the screen says Let's pause for a second, says why in a few lines, and offers I'll stop here, Ask my family, or I understand, continue.
Guarding against scams
Built and tested
The family decides in the moment
The pause lands on your phone with the reason. One tap, Keep it stopped or It's OK, and your answer shows on her screen.
Built and tested
Who really sent this?
In web mail, her Geek checks the real address behind the name, lookalike domains and a first-time sender, and says so before she clicks.
Built and tested
Fake sign-in pages and lookalike sites
On a page that asks for a password, or pretends to be a bank or the post office, her Geek compares the address with the real one and warns before she types.
Built and tested
What does this warning mean?
Email banners, red browser pages and scareware pop-ups, explained in plain words, with what to do next.
Built and tested
A reminder about search ads
When she searches for her bank, a once-a-day line: the top results can be ads, and here is her bank's real address.
Built and tested
Listen to a phone call
She puts a doubtful call on speaker next to the computer and presses a button; her Geek listens and says if it sounds like a scam. Only with her dated yes.
Built and tested
Check a message from her phone
She pastes a text or photographs a letter on her phone and gets a clear answer, with three things to do and Read it to me.
Built and tested
Practice, like a fire drill
Made-up scams, clearly marked as not real. The family sees whether she spotted it. Nobody is graded.
Built and tested
What gave it away
After a catch, one sentence on what to notice next time, and a practice lesson if one fits.
Built and tested
Scam of the week
A quiet card on Tuesdays with one real scam to learn; Try it runs it as a practice.
Built and tested
A gentle word about online "friends"
Read across weeks, not one message: a soft caution when someone she has only met online asks for money, and one kind heads-up to the family, never the messages.
Built; store listing not open yet
The browser helper
A small add-on for Chrome, Edge and Firefox. It reads only addresses and senders, never the text of private pages.
Every day
Built and tested
A warm first screen
A hello for the time of day, the date in words, three things to try, and at most one card at a time.
Built and tested
Where is the button?
One ring for one question: her Geek finds the control in the window she is using and circles it. It never clicks.
Built and tested
The check-up card
A daily snapshot: how many of the free protections are on, one button for each one that is off.
Built and tested
Safe installs
A card offers a free, well-known program from a signed list of 14 and installs it only when she presses. Nothing outside the list, ever.
Built and tested
Quick help beside her email
Is this email safe? Look at my screen, Ask my family, Who really sent this? One small panel.
Built and tested
Be quiet for an hour
Quiet for an hour or until tomorrow, from the tray or the window. Danger still stops.
Built and tested
My bank, one tap away
Picked once in setup (the name only, kept on the computer). One button opens the bank's real address.
Built and tested
A familiar face on the pause
Your photo, kept only on her computer, sits beside your answer on the stop card.
Built and tested
Three levels and large print
Simple, Standard or Full, text size A+, and a window sized to match. Her Geek may suggest a change, never makes one.
Built and tested
Three ways to help
Guardian shows every step, Helper keeps answers short, Learner explains why. The same scam protection in all three.
Built and tested
A welcome tour
Six day-one cards, each with a Try it button, and a What's new list later.
Built and tested
Setup, one card at a time
Who uses it, who to call, phone alerts, privacy, browser, ready. About two minutes.
Built and tested
Pair her own phone
A code on the computer turns her phone into a companion, and her Geek says whenever a phone connects.
The family app on your phone
Built and tested
The home at a glance
Her Geek is on and watching, the week in three numbers, how many protections are on, and anything that needs you at the top.
Built and tested
Everything it did, in plain words
A day-by-day diary: what it caught, why, who decided, what she asked. Never a raw message. She can read the same log.
Built and tested
Was it right to pause?
After you decide, one tap says whether the pause was right.
Built and tested
The weekly note
One paragraph on how the week went, shown to her first (Send it, or Don't send this week), then to the family.
Built and tested
Invite the family
A code from the computer lets a son or daughter join; she sees who wants to join and presses Allow.
Built and tested
Send a practice
Pick a made-up scam and send it to her Geek; you see whether she spotted it.
Built and tested
Phone alerts
Alerts on, a daily or weekly summary, and a push from her Geek when something needs you.
Built and tested
First catch, well done
After the first real stop, one warm card for the family and a Tell Mary well done button.
Being built now
Send a hello
One tap sends a hello; she answers I'm fine or Please call me. No alarm, ever.
Being built now
Two homes, one family app
One daughter, two parents: switch between their circles in one app.
Built, off for now
Forward an email to her Geek
A private address per family: forward a strange email and the answer comes back.
Privacy, and what it never does
Built and tested
Consent before anything is shared
The first screen says what the family will and will not see, and Stop sharing is always there.
Built and tested
Clear my history
One button erases what her Geek noted on this computer. The family circle stays.
Built and tested
Kept on her computer
Her bank's name, your photo, sender history and check-up results stay on the computer.
Built and tested
When it does not know, a person writes the answer
The question goes to our team with names masked; one person drafts the answer, another checks it, and it reaches every Geek.
Languages
Built and tested
English and Spanish
Plain US English, and the whole product in Spanish from Spain: usted for her, tú for the family. The voice and the scam checks work in both.
Reserve a spot for your family
Pay nothing today. Free during the beta; you'll see the final price, and say yes, before anything is charged.